Privacy Policy

Last updated: 10/12/2026

1. Introduction

GigBase ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, phone number)
  • Profile information (bio, location, photos, portfolio)
  • Gig and event information
  • Messages and communications on the platform
  • Payment and booking information

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process bookings and transactions
  • Send you notifications about bookings, gigs, and updates
  • Respond to your comments and questions
  • Prevent fraud and ensure platform security

4. Information Sharing

We do not sell your personal information. We may share your information with other users as necessary to facilitate bookings and interactions on the platform (e.g., sharing contact details when a booking is confirmed).

5. Your Rights (GDPR)

If you are in the European Economic Area, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Withdraw Consent: Withdraw consent at any time

You can exercise these rights through your Profile settings or by contacting us.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days.

7. Cookies

We use cookies to improve your experience on our platform. You can manage cookie preferences through your browser settings.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through the platform or email us at privacy@gigbase.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

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